AltaMed Health Services Corporation (“AltaMed”) has come to be privy to an information security incident skilled by way of its commercial enterprise accomplice, Sharecare Health Data Services (“SHDS”), that may have involved the personal and guarded health information of some of its sufferers. AltaMed has sent notification letters to the probably impacted individuals to inform them of this incident and to offer assets to assist them.
On December 31, 2018, SHDS informed AltaMed that it had skilled an information safety incident regarding the SHDS network which affected information belonging to sure AltaMed patients. In doing so, SHDS said that it first detected odd interest inside the SHDS network on June 22, 2018, and that it, in the long run, decided that an unauthorized 0.33-birthday celebration gained get right of entry to the SHDS network as early as May 21, 2018. According to SHDS, its investigation referring to this incident discovered that the unauthorized third-birthday party accessed and/or received files containing AltaMed affected person statistics. This fact can also have included affected person names, addresses, dates of birth, and specific identity numbers. It can also have protected names and addresses of facilities that provided health offerings and, in some instances, medical report numbers, and/or internal SHDS processing notes.
This incident changed into not the end result of any action or state of no activity through AltaMed and did no longer affect the integrity or protection of AltaMed’s virtual surroundings. AltaMed takes the security of records belonging to its sufferers very severely and, since getting to know of this incident, has worked diligently to discover those AltaMed patients whose information can also have been affected for purposes of notification.
Notification letters mailed on February 15, 2019 consist of facts about the incident and steps that potentially impacted people can take to display and protect their private records. SHDS has established a toll-loose name center to answer questions about the incident and to address related issues. The name center can be reached at 1-877-676-0379. Although neither SHDS nor AltaMed are conscious at the moment of the misuse of any impacted facts, doubtlessly impacted people have additionally been presented complimentary credit score monitoring and identification safety offerings thru AllClear ID. Additional information and guidelines for defensive non-public facts could be available at the AltaMed internet site at www.Altamed.Org.
The privateness and protection of patient information is pinnacle precedence for AltaMed and AltaMed deeply regrets any inconvenience or difficulty that this incident may additionally reason.